Returns / Shipping

What is your return policy?
We do not offer returns or exchanges.  Please read our "About Vintage Rugs" page by clicking the link before purchasing.

What kind of shipping and local pick up do you offer?
We ship out quickly via UPS Ground within 2 days after order is submitted.  The shipping charge is based on weight and size.  A delivery signature will be required on all packages over a $500 value due to increased risk of package theft.  Packages will be insured for full value.  You will receive UPS tracking info as soon as it becomes available.  We ship only domestically in the USA.

FREE LOCAL PICK UP is available at 131 W 1st Street, Elmhurst, Illinois at our retail location and this option is available at check out.